We started a Tamebay Black Friday Delivery Speed Test as a small scale check on how well delivery promises are being kept. We’ve seen multiple marketplaces extend delivery promises this year including both eBay and Amazon, so how well are they meeting their extended estimated delivery dates?
In the Tamebay Black Friday Delivery Speed Test we made 15 purchases across the Amazon, eBay and OnBuy marketplaces with a variety of estimated delivery dates and different carriers. We accepted whatever the first postage offered was and also, noting that on Amazon all purchases were from Amazon FBA, wanted to see if Amazon Logistics would carry out the deliveries or if alternative carriers were used.
All purchases were made between 10.15am and 10.30am on Black Friday 2020, the 27th of November. We will be regularly updating results until all items are received. Much more important than speed, what we really want to know is if delivery promises are met. It’s worth noting the estimated delivery times have been pushed out by the marketplaces to anything up to 10 days or more.
Black Friday Delivery Speed Test Results update 2nd Dec
With two thirds of purchases having now been delivered, it’s clear that carriers may be performing much better than marketplace expectations.
All 10 items delivered so far have been at least one day earlier than the latest expected delivery date. More impressively, all bar one have arrived before the earliest estimated delivery date with the outlier arriving on the earliest expected day. Of course with five still to be delivered this may change.
One further point of interest, all five Amazon parcels were delivered via Amazon Logistics.
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| Amazon | Amazon FBA | Mon 7th Dec – Sat 12th Dec |
Prime Account | Sun 29th Nov | Mon 30th Nov | -12 |
| OnBuy | Standard RM48 | Sat 5th Nov – Tues 8th Dec |
Free | Tues 1st Dec | Wed 2nd Dec | -6 |
| OnBuy | Standard RM2nd | Fri 4th Dec – Mon 7th Dec |
£1.16 | Fri 27th Nov | Tues 1st Dec | -6 |
| OnBuy | Standard RM1st | Thu 3rd Nov – Sat 5th Dec |
Free | Fri 27th Nov | Mon 30th Nov | -5 |
| eBay | Royal Mail 2nd Class | Thu 3rd Dec – Sat 5th Dec |
£0.65 | Sat 28th Nov | Wed 2nd Dec | -3 |
| eBay | Royal Mail 1st Class | Wed 2nd Dec – Fri 4th Dec |
Free | Sat 28th Nov | Wed 2nd Dec | -2 |
| Amazon | Amazon FBA | Sun 29th Nov by 8:00pm | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 |
| Amazon | Amazon FBA | Sun 29th Nov | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 |
| Amazon | Amazon FBA | Sun 29th Nov | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 |
| Amazon | Amazon FBA | Sun 29th Nov | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 |
| eBay | Other 48h courier | Wed 2nd Dec – Thu 3rd Dec |
Free | Mon 30th Nov | ||
| eBay | Other 48h courier | Wed 2nd Dec – Thu 3rd Dec |
£1.95 | Mon 30th Nov | ||
| eBay | Royal Mail 2nd Class | Thu 3rd Dec – Sat 5th Dec |
Free | Fri 27th Nov | ||
| OnBuy | Standard | Thu 3rd Nov – Sat 5th Dec |
Free | Sun 29th Nov | ||
| OnBuy | Standard | Sat 5th Nov – Tues 8th Dec |
Free | Fri 27th Nov |
Tagged with: Amazon • AMAZON FBA • Amazon News • Black Friday • Deliveries • eBay • eBay News • Headlines • MAKE MONEY WITH AMAZON FBA • Merchants News • News • OnBuy • OnBuy News • SELL ON AMAZON
